These general terms and conditions apply to any agreement or arrangement (hereinafter “Agreement”) for the supply of services by EPPA NV/SA (hereinafter “EPPA”) to any person, firm or company, organisation or public authority (hereinafter “the Client”). Unless otherwise specifically agreed in writing these terms take precedence over any other terms and conditions of Client or other terms contained in, or referred to, in any correspondence, document, contract or elsewhere.
EPPA shall provide such services as have been specifically agreed with the Client. The services by EPPA are provided to the best of its abilities, but, unless specifically agreed otherwise in writing, EPPA shall not be bound by any obligation to achieve any specific result.
EPPA undertakes that any confidential information relating to the Client provided to EPPA shall be kept secret and shall not be disclosed to any person except as is reasonably required to enable EPPA to perform its duties to the Client. This undertaking shall remain in force notwhithstanding the termination of the Agreement.
EPPA shall exercise the utmost discretion in its dealings with the Client. It shall not use the Client’s name as a reference unless previously agreed in writing.
In the context of the performance of its services, EPPA processes your personal data. This processing takes place in accordance with EPPA’s privacy policy, which is available on its website: https://www.eppa.com/terms-conditions. In this privacy policy, you will find more information about the way in which we process your personal data and how you can exercise your rights as a data subject. If you have any questions regarding the processing of your personal data, please contact us at brussels@eppa.com.
EPPA shall not be liable for any failure or properly perform any of its duties to the Client where such failure to perform is due to factors beyond the reasonable control of EPPA. Unless otherwise agreed in writing, EPPA shall not be liable for loss or damage suffered by the Client as a result of any delay by EPPA in providing the services or the advice to the Client. In no case shall EPPA or its agents be held liable for any damage or loss incurred by the Client or any other party as a result of the advice or the services provided by EPPA or its agents, except in case of an intentional error by EPPA. Any responsibility of EPPA for any damage or loss incurred by the Client or any other party as a result of the advice or the services provided by EPPA shall be limited to a maximum sum that does not exceed te remuneration charged (ex. VAT) for the services provided to the Client.
The Client shall promptly provide EPPA with the appropriate instructions and all information reasonably required in order that EPPA may carry out its obligations under the Agreement. The Client shall be liable for ensuring that such information is accurate, complete, is not misleading, and that its disclosure to EPPA does not involve the infringement of the rights of any other party. The Client shall also promptly provide EPPA with such explanations and other services as EPPA may reason- ably require in order to perform the Agreement.
The Client shall ensure that any confidential information relating to EPPA or its business is kept secret and is not disclosed to nay other person or company.
Copyright and all other intellectual property rights in any material, in whatsoever form, prepared by, or on behalf of EPPA and supplied to the Client shall belong exclusively to EPPA. The Client may only use or permit the use of the said material or any information provided to it by EPPA for the purpose of its own business and no disclosure to third parties in whatever form is permitted without the prior written agreement of EPPA, which agreement shall specify the material or information in question which may be disclosed as well as the person(s) to whom it may be disclosed. For the purpose of the above, third party shall be any company, organisation or other body which is not a subsidiary of the Client or which is not a member of the group of companies to which the Client belongs or, in the case where the Client is a partnership or association, is not a member of same. In the event of there being any unauthorised use of said information by any third party, EPPA shall be entitled to recover from the Client an additional fee equal to 50% of the fee charged by EPPA to the Client, this without prejudice to EPPA’s right to prove any additional damages or loss.
The Client shall pay to EPPA the fees expenses as specified in the Agreement, plus any applicable VAT or other similar taxes. All bank, exchange and other similar costs shall be borne by the Client. The Client shall notify EPPA of any complaint concerning the services rendered, by registered mail within ten calendar days after the date of issue of EPPA’s invoice. Failing any said complaint, the invoice and the services to which the invoice refers are deemed to have been unconditionally and irrevocably accepted by the Client. All invoices shall be fully payable within 30 days of issue. If EPPA does not receive payment in full on this day, interest shall be legally owed from the first day following this day, which interest shall be charged at a rate of 12% per annum. EPPA also reserves the right to increase the sum of the invoice by 10% by way of compensation with a minimum of 50 euros, without prejudice of EPPA’s right to claim reimbursement of the legal costs, reasonable compensation for any relevant collection costs and any other possible compensation on the basis of the applicable legal provisions. In the event of the Client failing to pay in full any invoice of EPPA within the said term of 30 days, all other invoices issued by EPPA to Client shall become automatically due and payable irrespective of any credit- terms or extensions of time previously agreed between EPPA and the Client.
When registering for our workshops, a full payment is due upon registration and will be not refundable.
Either party may terminate the Agreement without notice: – if the other party shall fail to make good any remediable breach of its obligations under the Agreement within 30 days of being served written notice from the other party requiring it to do so or shall commit any substantial irremediable breach; – if the other party files for bankruptcy, is declared bankrupt, becomes insolvent, compounds with its creditors, commences to be wound up or suffers any distress or execution to be levied against it or has a Trustee, Administrator or Administrative Receiver appointed to manage all or any of its assets or takes or suffers any similar action in consequence of debt, Such termination shall be without prejudice to the liabilities of the party which have arisen prior to termi- nation and to any claims for damages or other remedies. On termination as set out above, the Client shall immediately pay to EPPA all work done up to the date of termination and all arrears of fees and any other sums due under the terms of the Agreement, including any interest.
The Agreement is governed by the Belgian Law and parties hereby consent to the exclusive jurisdiction of the courts of Brussels in respect of any dispute.
In the event of any of the above terms being partially or wholly null or invalid, said nullity or invalidity shall have no effect on the remaining terms which shall remain in full force and effect.
EPPA is a part of EPPA SA. By each reference to EPPA, we mean EPPA SA, its subsidiaries or partners.
EPPA SA is an independent organisation based in Brussels, Belgium and not affiliated in any manner to any other entity with a similar name in Belgium or in any other country.
EPPA SA
Place du Luxembourg | Luxemburgplein 2
1050 Brussels
Belgium
This site is the brainchild of EPPA.
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Copying, redistributing or publishing this site or any part of it may only be done with the permission of EPPA.
Our aim is to provide you with accurate and up-to-date information. Even though – unfortunately – EPPA is not always able to guarantee this.
EPPA retains the right to add, delete or change information at any time without prior notification.
You are using this site at your own risk. This website contains links to third-party sites. EPPA is not responsible for the accuracy of the information on these sites.
We are committed to safeguarding the privacy of our clients, prospective clients, suppliers, job applicants and visitors to www.e-t-i.eu (the Website). Please read the following notice (the Privacy Policy) to understand how we collect and use your Personal Data and the rights you have in relation to your Personal Data.
References in this Privacy Policy to Personal Data refer to any information relating to an identified or identifiable natural person (each a Data Subject).
This Privacy Policy was last updated on the above date and may vary from time to time so please check it regularly. Any significant changes to this Privacy Policy will be clearly indicated on the home page of our Website.
This Privacy Policy will be supplemented by additional notices tailored to our specific relationship with you where this is appropriate to provide you with more ample information on how we collect and use your Personal Data.
In the event that you provide us with Personal Data about another individual, you must: (a) inform the individual about the content of this Privacy Policy and any other applicable privacy notices provided to you by EPPA; (b) obtain her or his permission to share such Personal Data with us in accordance with this Privacy Policy and other applicable privacy notices provided by EPPA; and (c) obtain any legally required consent, where applicable.
EPPA is the controller of all Personal Data it processes about its clients, prospective clients, suppliers, job applicants and Website visitors. EPPA is a Societe Anonyme, with registered office at Place du Luxembourg 2, 1050 Brussels, Belgium registered under number RPR Brussel/RPM Bruxelles, BE0432 128 466. Our contact details are set out in Section 12 below.
The Personal Data we collect and process about you will differ depending upon our relationship. We will hold different types of Personal Data if you are a client, a prospective client, a supplier, an applicant or a visitor to our Website, or you have enquired about our services.
Below, we provide you with more information on the type of Personal Data we process.
contact details (such as first name, last name, address, telephone, fax, email
personal characteristics (such as gender)
professional information (such as company, title/function, department, website)
government and other official identification numbers, subject to applicable laws and regulations (such as social security number, tax identification number, or other government-issued identification number)
areas of legal interest
activities and events
information about the services we provide
financial information and account details (such as bank account number, account details, credit history, credit reference information, and other financial information)
voicemail recordings
photographs at events
information about the matters, projects and assignments we are handling
information enabling us to provide our services
marketing preferences, marketing activities, and client feedback
online activity information (such as information from your use of our Website)
additional information from other sources (such as from third-party commercial information sources, from publicly available information sources, from credit rating agencies)
contact details (such as first name, last name, address, telephone, fax, email address
personal characteristics (such as gender
professional information (such as company, title/function, department, website)
areas of legal interest
marketing preferences, marketing activities, and client feedback
online activity information (such as information from your use of our Website)
contact details (such as first name, last name, address, telephone, fax, email address)
personal characteristics (such as gender)
professional information (such as company, title/function, department, website)
financial information and account details (such as bank account number, account details, credit history, credit reference information and other financial information)
voicemail recordings
information enabling us to receive products and/or services from you
online activity information (such as information from your use of our Website)
additional information from other sources (such as from third-party commercial information sources, from publicly available information sources, from credit rating agencies)
contact details (such as first name, last name, address, telephone, email address)
personal details (such as your date of birth)
information about the position you are applying for
language skills
education and training
curriculum vitae
motivation
Within the context of providing legal advice to clients, we may from time to time process sensitive data. Sensitive data are data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. When we process such data, we do so for the establishment, exercise or defence of legal claims on behalf of our clients.
Within the context of providing legal advice to clients, we may also from time to time process data relating to criminal convictions and offences or related security measures. When we process such data, we do so for the protection of our clients’ interests.
In general, you are not obliged to provide us with any Personal Data when browsing our Website. Some of the functionalities provided on our Website however require you to provide us with certain Personal Data.
Contact. If you contact us via our Website, we will collect and hold your contact details (such as first name, last name and email address).
Newsletter Subscription. If you subscribe to our newsletters, we will collect and hold your contact details (such as your first name, last name, job title, company, telephone, email address and postal address), your areas of interest, your language preferences and your preferred email format.
Event Registration. If you register for any of the events we are organising (such as lunch seminars), we will collect and hold your contact details (such as your first name, last name, job title, company, telephone, email address).
Job Applicants. If you apply for a position at EPPA, we will collect and hold your contact details (such as first name, last name, address, telephone, email address), personal details (such as your date of birth), information about the position you are applying for, language skills, education and training, curriculum vitae and motivation.
Furthermore, when you browse our Website, certain user and device data may be collected. This information may not reveal your identity and therefore may not be Personal Data. Examples of this type of user and device data are: internet browser and electronic device information, information collected through cookies, pixel tags and other technologies, demographic information, and aggregated data (i.e., data grouped together so that it is not possible to link the data to a particular individual). We and our third-party service providers may collect user and device data in a variety of ways when you use our Website, including through your internet browser or electronic device.
Our Website makes use of cookies. Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies for a variety of reasons, such as to (i) estimate our audience size and usage patterns; (ii) track your preferences; (iii) speed up your searches; (iv) recognise you when you return to our website; (v) allow you to use our Website in a way that makes your browsing experience more convenient; and (vi) improve and update our website.
There exist various types of cookies:
Strictly Necessary Cookies. These are cookies that are required for the operation of a website. They include, for example, cookies that enable users to log in to secure areas of a website, use a shopping cart or make use of e-billing services.
Functionality Cookies. These are used to recognise users when they return to a website. They enable the personalisation of content and the recognition of users, and they remember user preferences (for example, their choice of language or region).
Analytical/Performance Cookies. These types of cookies allow providers to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily.
Targeting Cookies. These cookies record a user’s visit to a website, the individual pages visited and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookie may also be used to track a user’s movements across different websites and to create profiles of their general online behaviour. Information collected by tracking cookies is commonly used to serve users with targeted online advertising.
Third-Party Cookies. When you visit our website you may notice some cookies that are not related to us. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We do not control the setting of such cookies and we advise you to check the third-party websites for more information about these cookies and how to manage them.
A list of cookies used on our Website is attached to this Privacy Policy as ANNEX 1.
To limit or block the cookies which are set by EPPA, you can amend your browser’s privacy settings. The Help function within your web browser will explain how this is done. Visit www.aboutcookies.org to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer’s guide. Please be aware that you may have to manually adjust some preferences every time you visit a site and that some services and functionalities may not work if you choose to limit or block cookies.
On our Website, so-called social plugins provided by the social networks Facebook, Twitter and LinkedIn are used. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. LinkedIn is operated by LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. The social plugins are a Facebook, Twitter or LinkedIn logo. An overview of the Facebook, Twitter or LinkedIn plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins, https://dev.twitter.com/web/overview and https://developer.linkedin.com/plugins.
The purposes of processing your Personal Data will be different depending on our relationship.
to communicate with you
to establish, perform and terminate engagements relating to our services
to make assessments and decisions about the terms of our engagement
to prevent, detect and investigate fraud or crime
to carry out client-relationship management
to provide our services
to improve the quality of our services
to carry out research and analysis
to provide marketing information
to ensure the security of our premises and facilities
to manage our business operations and IT infrastructure
to manage complaints, feedback and queries
to comply with applicable laws and regulatory obligations
to establish and/or defend our legal rights
to communicate with you
to carry out prospective client-relationship management
to carry out research and analysis
to provide marketing information
to ensure the security of our premises and facilities
to manage our business operations and IT infrastructure
to communicate with you
to carry out supplier management
to establish, perform and terminate contracts for the procurement of products and/or services
to make assessments and decisions about the terms of such contracts
to carry out research and analysis
to ensure the security of our premises and facilities
to manage our business operations and IT infrastructure
to manage complaints, feedback and queries in the framework of our procurement activities
to comply with applicable laws and regulatory obligations
to establish and defend our legal rights
to communicate with you
to carry out recruitment and selection activities
to evaluate applications
to assess your eligibility and suitability for a position
to possibly offer you employment or engage you as a lawyer
to take pre-contractual measures prior to your employment as an employee or engagement as a lawyer
to build a recruitment pool
As a prospective client, you are not obliged to provide any Personal Data to us. If you are a client or a supplier, the provision of certain Personal Data is a statutory or contractual requirement (e.g., we need certain Personal Data of clients in order to document our engagement, for billing purposes and to comply with anti-money-laundering obligations). If you are a job applicant, the provision of certain Personal Data is a requirement necessary to entering into a possible contract.
Applicable data-protection legislation requires us to be transparent about the legal grounds or justification for the processing of Personal Data. We generally rely on the following legal grounds for the processing of Personal Data.
Your consent. In many cases, your Personal Data will be processed by EPPA on the basis of your consent. For example, we may ask your consent to process your data in order to provide you with marketing information, to send you invitations to lunch seminars or to send you legal news updates. We may seek your consent in writing or electronically. When seeking your consent, we will inform you about how your data will be used, as well as the purposes. In some circumstances, such as telephone conversations, consent can be given verbally. When you have provided your consent, you can withdraw it at any time.
Necessary for the performance of a contract. Personal Data of clients may be processed by us in order to establish, perform and terminate a contract (e.g., for the provision of our services). Prior to a contract – during the contract initiation phase – Personal Data may be processed to prepare bids, pitches or purchase orders or to fulfil other requests of the prospective client that relate to contract conclusion. Prospective clients can be contacted during the contract preparation process using the information that they have provided.
Legal obligations to which we are subject. In some cases, we may need to process your Personal Data because applicable laws or regulations require, request or allow it, for example to prevent, detect and investigate fraud or crime or to comply with specific tax obligations.
Our legitimate interests. In many cases, we process your Personal Data because we have a legitimate business interest in doing so. This is the case, for example, when processing your Personal Data to communicate with you, to improve the quality of our services, to provide you with marketing information (incl. direct marketing) and to manage our business operations and IT infrastructure. Depending on the specific processing, EPPA’s legitimate interests will in general consist of (i) the pursuit of our business activities and commercial objectives; (ii) the protection of our business, partners, shareholders and clients; (iii) the improvement or further development of our services and our business operations in general; (iv) the compliance with legal and regulatory obligations, standards, guidelines and codes of conduct and/or (v) the maintenance and improvement of our position on the market.
The legal basis for our processing of Personal Data will be different depending upon our relationship. Below, we have set out the main legal justifications that apply to our processing of Personal Data.
Necessary for the performance of a contract
Legal obligations to which we are subject
Your consent
Our legitimate interests
Your consent
Our legitimate interests
Necessary for the performance of a contract
Legal obligations to which we are subject
Your consent
Our legitimate interests
Necessary for the performance of a contract
Your consent
Our legitimate interests
In connection with the purposes described above in Section 4, we may need to share your Personal Data with third parties, so-called ‘recipients’. These third parties (recipients) may include:
external third-party service providers (e.g. security professionals, accountants, auditors, experts, lawyers and other professional advisors; call-centre service providers; IT systems, hosting service providers; banks and financial institutions; third-party claim administrators; and other third party vendors and outsourced service providers that assist us in carrying out our business activities);
government authorities;
third-party participants in legal proceedings and their advisors; and
other third parties (e.g., credit-rating agencies, commercial-information providers, purchasers and prospective purchasers or other parties in any actual or proposed reorganisation, sale, joint-venture, merger, assignment, transfer or other transaction relating to our business, assets, companies or stock).
EPPA is a Belgian independent public affairs company and has no offices outside Belgium. In principle, your Personal Data will be kept in Belgium or in another country within the European Economic Area. From time to time, we may however need to transfer your Personal Data to entities (recipients) located in countries outside the European Economic Area (EEA), including countries which do not offer adequate protection of Personal Data.
If Personal Data is being transferred from the European Economic Area to a country outside it which does not offer adequate protection of Personal Data, we will ensure that either (i) such transfer can be based upon an appropriate legal justification (e.g., your explicit consent or the necessity for the performance of our services) or (ii) appropriate safeguards are in place to protect your Personal Data to standards which are equivalent to the standards contained in this Privacy Policy. In other words, EPPA will remain responsible for the processing of your Personal Data and will take the necessary measures to protect the processing thereof (through, for example, Standard Contractual Clauses).
EPPA has in place appropriate technical and organisational measures to prevent or act against any unauthorised and unlawful processing or disclosure, as well as accidental loss, modification or destruction of Personal Data. Before the introduction of new methods of data processing, particularly new IT systems, technical and organisational measures to protect Personal Data will be defined and implemented by EPPA. These measures will be based on the state of the art, the risks of processing, and the need to protect the Personal Data. Furthermore, these technical and organisational measures for protecting Personal Data will regularly be adjusted to the technical developments and organisational changes.
We will keep your Personal Data no longer than necessary for the purposes for which we collected the data. The precise period will depend on the purposes for which we hold your Personal Data. In addition, there are laws and regulations that apply and which set maximum periods for retention of Personal Data. We will provide you with more detail about how long we keep your Personal Data in separate privacy notices.
As a Data Subject, you enjoy the following rights vis-à-vis EPPA:
Right of access. You have the right to obtain confirmation about whether or not your Personal Data is being processed and, if so, to obtain access to your Personal Data and information regarding the processing.
Right to rectification. You have the right to correct incorrect Personal Data, complete your Personal Data and have recipients to whom Personal Data was provided informed of the rectification.
Right to erasure. Subject to certain conditions, you have the right to have your Personal Data erased. If your Personal Data was made public, EPPA will take reasonable steps to inform the controllers who are processing the Personal Data of your request to erase it and to inform the recipients of Personal Data of your request to erase it.
Right to restriction of processing. Subject to certain conditions, you have the right to obtain restriction of the processing of your Personal Data, and, in case of restriction, have the processing limited to mere storage.
Right to data portability. Subject to certain conditions, you have the right to be provided with your Personal Data, which you can reuse as you wish. If you so request, EPPA has the obligation to transfer your Personal Data directly to another controller.
Right to object. You have the right to object to the processing of your Personal Data based on certain grounds and the right at all times to object to the use of your Personal Data for direct marketing purposes.
Right to withdraw consent. If you have given your consent to our processing of your Personal Data, you have the right to withdraw that consent at any time, without such withdrawal affecting the lawfulness of processing based on consent before its withdrawal.
Automated individual decision-making, including profiling. In the case of automated individual decision-making, you have the right to obtain human intervention, give your point of view, receive an explanation for the automated decision, and challenge that decision.
Right to lodge a complaint with a supervisory authority. You have the right to lodge a complaint with a supervisory authority. The Belgian Commission for the Protection of Privacy (as of 25 May 2018, the ‘Data Protection Authority’) can be contacted by regular mail at Drukpersstraat 35, 1000 Brussel, Belgium, by telephone at +32 (0)2 274 48 00, by facsimile at +32 (0)2 274 48 35 and by email at commission@privacycommission.be.
The above rights may be applicable in certain circumstances only and may be subject to certain conditions, exemptions or exceptions as set out in applicable data protection legislation.
We will provide you from time to time with opportunities to inform us about your marketing preferences. You can decide to change your marketing preferences at any time.
If you are a past or current client, we may use your contact details, including your email address, to send you marketing communications. You can at any time and free of charge opt out of receiving marketing communications by contacting us (see Section 12).
If you are not a past or current client, we may use your contact details, including your email address, to send you marketing communications, provided you have given your consent.
Marketing communications used by EPPA may include the following: (i) receiving e-mail messages from us; (ii) receiving telephone communications and postal or electronic mail from us; and (iii) sharing your Personal Data with selected third-party partners for their marketing purposes.
If you have any questions, concerns or complaints about the manner in which your Personal Data is used by us, you can contact us by email or regular mail using the contact details below:
email: privacy@eppa.com
regular mail: EPPA SA, Place du Luxembourg 2, 1050 Brussels, Belgium